Global Workday Service Lead

Job Description

Global Workday Service Lead


Our client has an exciting opportunity for a Global Workday Service Lead.  Workday will be the global HR information system for our client.  This role will lead the IT Workstream for the implementation in progress and will support the Global Workday environment after go-live. Once implemented you will be responsible for management of the Global Workday solution – business processes, configuration, integrations, user administration and security, upgrades and enhancements.


Location Marlow, Buckinghamshire with a very competitive salary plus bonus and excellent benefits.


As the Global Workday Service Lead your skills and qualifications will ideally include: 

  • Degree in HR, business or related field or equivalent experience.

  • 2-4 years of Workday experience (required)

  • Experience of Workday Implementation or Support

  • IT Support experience (required)

  • In-depth knowledge of HRIS and database systems management required – experience with Workday required

  • Experience working with confidential information and critical business processes required

  • Experience working with global HR data preferred 


As the Global Workday Service Lead your main responsibilities will involve: 

  • Administration of the HCM solution (Workday)

  • Provide HR systems maintenance and support. Assists with the execution of system changes (updates, integrations, new configurations) and participate in all aspects of system testing.

  • Provide end-user troubleshooting, issue remediation, technology request assistance and escalation management. Monitors reoccurring issues, system/data or process gaps and proactively identify potential sources of increased efficiency and enhancements.

  • Maintain accurate security role permissions, and create new roles as needed.

  • Stay informed of current international data and system requirements and ensure compliance.

  • Configuration Lead

  • Project Management

  • Security Administration

  • Integration Administration 


Keywords:  Workday, HRIS, HR, HCM


Global Workday Service Lead

Location:  Marlow, Buckinghamshire

Salary: Very competitive plus bonus and excellent benefits