Technical Author

Job Description

Technical Author – Wireless Communications, Network Systems, Electronics


Our client is a well-established technical innovations company. they make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centres


As a Technical Author, you will be responsible for creating and maintaining the documentation required to support the use, maintenance, and servicing of company products.


This role is based in Stevenage, a couple of days a week can be worked form home


Skills and qualifications for the role of Technical Author will ideally include:

  • A background in Engineering demonstrated through a HND, Degree or above in Electronic Engineering or an associated subject
  • An understanding of Electronic Hardware development
  • An understanding of Software products, development and lifecycle, with the ability to understand the principles of software code and hold conversations as necessary
  • Confident in the use of FrameMaker, WebWorks Publisher, Adobe Illustrator and any bitmap editing software
  • Familiarity with cloud platform software, for example, KVM and ESXi
  • Knowledge of DITA and experience in the use of an XML editing tool such as OxygenXML
  • Proficient in the creation of complex documentation to support an engineering readership
  • Competent in the creation and editing of drawings, layout of documents and the creation of text to a professional standard
  • Possess a diplomatic and sensitive approach to eliciting information
  • The ability to manage multiple projects simultaneously and work to tight deadlines
  • Meticulous, with a very high attention to detail
  • Extensive communication skills, both verbal and written
  • The ability to rapidly develop and establish effective relationships with key stakeholders


Key Responsibilities of the Technical Author:

  • Obtain technical information from subject matter experts, production personnel and other sources
  • Generate well-presented, grammatically correct, and concise documentation, in accordance with the corporate standard and agreed project schedules
  • Document assembly and disassembly procedures using Engineering drawings
  • Generate illustrations and photos, annotated, as necessary
  • Organise the approval, issuing, filing and (when required) printing of documentation
  • Support sales, engineering, and production staff with documentation
  • Support the development of standards and working practices
  • Responsible for the development of a complete suite of documentation for a product, either alone or collaboratively


Keywords:  Technical Author, Technical Writer, Electronics, Mobile Communications, Networks, Hardware, Software, FrameMaker, WebWorks Publisher, Adobe Illustrator, Technical Author, bitmap editing software, Cloud platform software, KVM, ESXi, DITA, XML editing, Oxygen XML


Technical Author – Wireless Communications, Network Systems, Electronics

Salary:  Competitive plus bonus and excellent benefits

Location:  Stevenage, Hertfordshire